Please read these Terms & Conditions carefully before using the Biggwin platform. They define the rights and responsibilities of both you and us. By registering or using the platform, you automatically agree to these terms.
A brief overview of the key terms is provided below. Full details can be found in the complete document further down.
Biggwin is strictly for users aged 18 and above. Each individual may hold only one account.
All transactions are secure and encrypted. KYC verification is required for withdrawals. Minimum and maximum limits apply.
All bonuses are subject to wagering requirements. Misuse of bonuses may result in account suspension.
Your personal information is fully protected. No data is shared with third parties.
Set your playing limits. Biggwin provides responsible gaming tools — make use of them.
Fraud, multiple accounts, and bonus abuse will result in account termination.
Welcome to the Biggwin platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between Biggwin and its users. By accessing the Biggwin website, mobile app, or any of its services, you are deemed to have fully accepted these Terms.
Biggwin is an internationally licensed online gaming platform. These terms are provided in Bengali for convenience, but the original legal document is in English — the English version takes precedence in the event of any discrepancy.
If any part of the Terms & Conditions is unclear, please reach out to our support team before using the platform.
To create an account on Biggwin, you must meet the following requirements:
Biggwin reserves the right to verify the authenticity of any account at any time. Verification may require a government-issued ID, proof of address, and payment method confirmation (KYC). Withdrawals may be restricted until KYC is completed.
Biggwin supports a variety of secure payment methods for deposits — including mobile banking, bank transfer, and e-wallets. All payments are processed through SSL encryption.
Biggwin reserves the right to investigate any unusual or suspicious transactions. Accounts may be temporarily suspended during such investigations.
The following conditions apply when making a withdrawal from Biggwin:
Biggwin does not charge any fees for withdrawals. However, your bank or mobile banking service provider may apply their own charges.
Biggwin offers various bonuses and promotions. Specific terms apply to each bonus offer:
All games on Biggwin use certified Random Number Generator (RNG) technology. Every game outcome is entirely random and unbiased. Biggwin does not interfere with game results in any way.
Biggwin's games are regularly audited by independent third-party auditors to ensure fair play.
The following activities are strictly prohibited on the Biggwin platform:
If any such activity is detected, Biggwin may immediately suspend or terminate the account, and any associated winnings and balance may be forfeited.
Biggwin firmly believes that gaming should be a healthy form of entertainment. We never want any player to develop a dependency on gaming.
The following responsible gaming features are available on the Biggwin platform:
If you feel you are losing control of your gaming, contact Biggwin Support immediately or visit the Responsible Gambling page.
You may close your Biggwin account at any time. You will have the opportunity to withdraw your balance before closure (excluding bonus funds subject to wagering requirements).
Biggwin may suspend or terminate an account for the following reasons:
The Biggwin platform is provided on an "as-is" basis. Biggwin is not liable for the following:
In the event of any dispute, Biggwin's logs and records shall serve as the definitive evidence.
Biggwin reserves the right to change, amend, or update these Terms & Conditions at any time. Registered users will be notified of significant changes via email or an in-platform notification.
Continued use of the platform after any changes have been made constitutes acceptance of the updated Terms. We recommend checking this page regularly.
For any questions, complaints, or assistance regarding the Terms & Conditions, please contact the Biggwin Customer Support team. Our support team is available 24/7, seven days a week.
We take all complaints seriously and aim to resolve them as quickly as possible. An initial response to your complaint is typically provided within 24 hours.